I joined Twitter over three years ago. One of the first educators I followed was @cpaterso – or Cameron Paterson, as I’m assuming it says on his passport.
His then-bio appealed to me. It was something along the lines of hating grades and – I think in the metaphorical rather than literal sense – wanting to “blow up school.”
Since then I’ve enjoyed his thoughts on education, and had the pleasure of working with him and some of the staff at his school.
So I was very interested to hear of an article he’d had published in the ACEL Journal. It centres around some learning experiences he had whilst studying at Harvard.
It’s a great read for two reasons.
1. It tackles the issue of Cam’s dislike for grading in a system reliant on it.
2. It proposes a consultancy protocol for problem solving as a group.
I encourage you to read the article for yourself, but I wanted to share the consultancy protocol. (See the illustration below)
When faced with a problem, how often do our attempts to solve it turn into a “talk fest?” Everyone has their two cents to throw in, each with their slightly different agenda.
It’s quite clear in these circumstances that our ability to talk far outweighs our ability to listen, and if we’re not listening properly, our thinking will not be as clear as it should be.
Perhaps this is because whilst we’re taught how to read, write and talk – other than an ad-hoc session on active listening – we are never really taught how to listen.
In fact many people mistake listening with just waiting to speak.
Listen or thy tongue will keep thee deaf… – Native American Proverb
The Consultancy Protocol ensures that people have an opportunity to think about what they have heard before responding with further questions to clarify their understanding.
Or as one of Cameron’s colleagues at Harvard – the most experienced educator among them – said,
It gave me a chance to shut up and think a little bit!
I like it. And whilst I haven’t been able to use it myself yet, I can certainly see the potential for its use in the work I do with schools, and will be incorporating it into workshops later this year.
The protocol is illustrated below.